---
title: "August 2026 - AI / Insights"
slug: "august-2026-ai-insights"
updated: 2026-09-09T21:10:41Z
published: 2026-09-09T21:10:41Z
canonical: "kb.kentik.com/august-2026-ai-insights"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.kentik.com/llms.txt
> Use this file to discover all available pages before exploring further.

# August 2026 - AI / Insights

The following updates were released to the Kentik platform for AI / Insights during August 2026.

## Features

- **Runbooks Tool**: AI Advisor can now create runbooks based on conversation context.
- **New AI models available for participating users**: Google Gemini 3.7 was added to the models available through Kentik's AI features, and support for OpenAI's Responses API enables access to newer OpenAI models.
- **AI context for OTT Service Tracking**: AI Advisor now understands the OTT Overview, Connectivity, Capacity, and Subscriber views, so it offers more relevant suggested prompts when you analyze OTT services. Also includes a tool for AI Advisor that lists all detected OTT services, categories, and providers
- **AI context for CDN Analytics**: AI Advisor now understands CDN transport, offload/connectivity, OTT service, and performance data, producing more contextual suggested prompts on CDN Analytics pages.
- **Longer device command timeouts**: AI Advisor device command execution now supports timeouts up to 600 seconds (previously about 30 seconds), so long-running commands such as `show route` complete successfully.
- **More accurate investigation summaries**: AI Advisor investigation summaries now focus on actual findings rather than speculative recommendations, reducing hallucinated content in both short and detailed summaries.

## Bug Fixes

- **Cause Analysis dimensions and tab behavior**: Forensic Packet Analysis cause-analysis results now include the AWS packet address, interface type, service, and ENI dimensions that were previously omitted. The FPA tab also auto-selects when activated, resets on cancellation, and no longer forces you back if you switch tabs manually.
- **Cause Analysis time window**: Enabling Cause Analysis with a "Local" timezone preference no longer shifts the query window into the future, which previously caused Data Explorer to hang with a "start time in the future" error.
- **Custom Network Context page access**: The Custom Network Context settings page is now visible to all authenticated users.
- **Interface status filtering**: AI Advisor's interface tool now correctly filters by operational status (up, down, unknown, testing, notPresent).
- **Long-running turn timeouts**: Complex multi-step AI Advisor turns no longer fail when report generation exceeds the timeout, and the MCP server poll timeout now matches AI Advisor's 600-second response timeout.
- **Auto Investigation cleanup**: Deleting an alerting policy now also removes its associated Auto Investigation configuration, preventing orphaned investigation settings.
- **Cancelled requests**: If your client disconnects while an AI response is being generated, the request to the model provider is now cancelled instead of continuing, and incorrect error responses are no longer returned.