Alerting Overview

Kentik’s alerting systems notify you of DDoS attacks and various traffic and performance anomalies.

Policy-based Alerting

Policy-based alerting uses alert policies to define conditions for alerting. Policies are managed with the portal’s Policy Settings pages, accessed via the Alerting page in the portal’s main nav menu. Each policy-based alert includes thresholds for triggering an alarm and actions (notifications and/or mitigations) when “alarm state” is entered.

For more information, refer to the following KB articles:

Policy Alerts Overview: A high-level explanation of the policy-based alerting system.
Alert Policies: Managing policies and setting a policy.
Alerting: Viewing active or historical alerts.
Notifications: Specifying alert notification recipients and methods.
Mitigations Overview: Defining mitigation platforms, methods, and application rules.

Note: Please contact [email protected] to get help with policy-based alerting.

Synthetics Alerting

Kentik’s synthetic testing (see About Synthetics) includes an alerting system that generates alerts based on test results:

Set thresholds for a tested entity’s health status on the Health tab of the Test Control Center when adding or editing a test (see Health Settings).
The health status metrics depend on the test type (see Health Options by Test Type).
Specify alert conditions on the Alerting and Notifications tab (see Alerting Conditions).

Note: For more information on Synthetics alerting, see Alerting and Notifications.