September - 2026

The following updates were released to the Kentik platform during September 2026.

AI / Insights

The following updates were released to the Kentik platform for AI / Insights:

Features

AI Advisor as your default landing page: You can now set AI Advisor as the page you land on after signing in.
New AI Advisor sidebar and chat history: A persistent sidebar on the right side of the screen gives you chat history, recent chats, and AI settings. The sidebar is resizable, and chats auto-scroll until you scroll manually.
Answer permalinks: Each AI Advisor answer comes with a permalink. Allows users who click a shared link to navigate to the answer.
Inline SVG diagrams: AI Advisor now renders SVG diagrams inline, with zoom and export, instead of showing raw code. It adds to the existing Mermaid diagrams and can also generate charts from the data.
Role-based access control for Runbooks: Runbooks are now subject to RBAC. Kentik-Managed Roles have been updated accordingly. Admins and super admins can create, edit, and delete runbooks. Standard members get read-only access by default, and AI Advisor respects these access levels.
Fuzzy device matching: AI Advisor's device connections lookup now finds devices even when the name is slightly misspelled.
Clearer sub-agent activity: Tool names now appear in readable form, and tool result panels are easier to follow.
Longer sub-agent runs: The sub-agent tool timeout is now 10 minutes instead of 5, so AI Advisor can complete more complex multi-step analysis.
AI model updates: Gemini 3.8 Flash and Claude Opus 5.5 were added, and the default models changed to Claude Sonnet 5 (advanced tier) and Gemini 3.5 Flash Lite (basic tier).

Bug Fixes

Device config results in AI Advisor: AI Advisor now shows real device config results. You can compare revisions, search config content with context lines, and view the latest config.
Markdown tables: Fixed broken table rendering in AI Advisor chat, Settings, Pathfinder reports, Insight Details and Boards panels.
Command execution hangs: AI Advisor no longer hangs on commands that paginate output.
Infinite loading in Custom Network Context: Fixed endless loading when the context is empty or a version is missing.
Stale approvals: Fixed a race condition in the approval workflow that could resume a stale approval.
Sub-agent replay: Fixed duplicate or incorrect information in conversation history after replaying sub-agent steps.
Connectivity test errors: Failed connectivity tests now return the error text instead of breaking the agent step.
Network metrics queries: Removed an invalid "none" aggregation option that caused query failures.
Agents stopping early: Fixed AI agents stopping early when an OpenAI model returned commentary along with tool calls.

Alerting

The following updates were released to the Kentik platform for Alerting:

Features

Keep and view suppressed alerts: Suppressed alerts are now kept, and you can list alerts to exclude, include or show only suppressed ones. Notifications are no longer sent for suppressed alert activations.
Suppression preview: You can preview which alerts a suppression will match before saving it.
Faster, more flexible suppressions: Suppressions reload faster, can start immediately, and the minimum start delay drops from 15 minutes to 1 minute. You can create and edit suppressions and see version history with edit time and user.
More suppression filters and display names: You can filter suppressions by multiple rule IDs, applications and severities. Suppressions can have a display name, and "as soon as possible" start and end choices are kept for display.
A10 Defense Orchestrator support: When you set up A10 DDoS mitigation, you can choose between the Direct-To-Thunder flow and the new A10 Defense Orchestrator flow. The orchestrator flow uses token-only authentication, and the choice is locked after you create the platform.
Richer interface context in alerts: Alert triggers now include interface ID, provider and network boundary, so interface-based filtering works when a device is also specified.
Pagination for the device alert table: The alerts table on the Device Details page now has pagination.

Bug Fixes

Blank alert emails in Outlook for Mac: Alert emails now render correctly in Outlook for Mac.
Device links in the alerting table: Fixed broken device links for kevent alerts and for alerts with missing device names.
Report schedule errors: Opening a report with a malformed URL no longer causes an error.

Cloud

The following updates were released to the Kentik platform for Cloud:

Features

More reliable Azure topology collection: Azure metadata collection now retries only transient errors, honoring Azure's Retry-After guidance, and refresh access tokens before they expire during long-running collections.
More reliable GCP topology collection: GCP metadata collection refresh now runs with built-in retries for better reliability.
More reliable OCI topology collection: OCI metadata collection now runs per compartment with built-in retries.

Bug Fixes

Azure "Maximum call stack size exceeded" errors: Fixed errors that could interrupt Azure resource enumeration when Kentik retrieved Azure cloud metadata under load.
AWS VPC names in Data Explorer: Data Explorer now uses the AWS topology summary to look up VPC names, so VPC names are more accurate and consistent in query results.
AWS Direct Connect BGP prefix metrics: Changed how AWS Direct Connect virtual interface BGP prefix metrics are aggregated, and added missing metric mappings.

NMS

The following updates were released to the Kentik platform for NMS:

Features

Delete config revisions: You can delete a device configuration revision, after a confirmation. The list then refreshes and shows the latest revision.
Traps and syslogs in the Telemetry tab: Device Details shows whether SNMP traps and syslog messages arrived in the last 24 hours and which agents received them.
VRF names and filtering: VRF column names appear in Device Details and metrics interface tables, with VRF name filtering and sorting.
Celestica devices: Celestica devices show vendor icons and system details such as model.
VyOS and Aruba AOS-CX config backup: Config backup now supports VyOS and Aruba AOS-CX over SSH.
New device support: A10 Thunder virtual-server reports, per-CPU and component metrics; MikroTik hardware component and sensor reports; F5 BIG-IP APM metrics; Huawei model matching; Arista CoPP stats; Check Point interface speeds; interface name and alias enrichment for Arista measurements.
Device profiles: Cisco Catalyst 9000 now identifies correctly. New Panduit PDU energy metrics. New A10 Networks and Arista VXLAN MIBs.

Bug Fixes

Interface classification banner and table: The dashboard banner no longer shows 0% classification, and the Devices table shows current classification (it can take up to an hour to update). Classifications now apply correctly.
Device bulk labels: Bulk labels now apply all selected labels even when a filter is active.
Metrics picker errors: Metrics that can't be queried are hidden, and you get clear errors instead of SQL errors.
Monitoring profile counts: Device counts under Settings > Monitoring Profiles are correct again.
Data retention and sorting: The default NMS data retention is 390 days and can't be edited. Queries have a default sort order.
Code editor and SNMP icons: Fixed a CodeMirror crash and SNMP icons for Ranger devices.
Device fixes: Arista port-channel speed over gNMI, IS-IS neighbor hostnames, FortiGate component status, and Cisco SB stacked fan and temperature reports. Config preview shows byte values as strings.
Interface classification performance: Improved performance for regex-based classification rules and the initial classification load.

Platform

The following updates were released to the Kentik platform for Platform:

Features

Flow Proxy as one capability: The two Universal Agent flow-proxy capabilities are now one "Flow Proxy" with a Forwarding Mode and a Compatibility Mode.
Batch user changes in the Provisioning API: You can update or delete up to 100 users in one request, identifying users by ID or email.
Faster device lookups: Device search and lookups are asynchronous and cached across several pages.
SSO warning on user level: The user level warning now says SSO overrides local settings only when SSO mapping claims are assigned.
Agent tunnels: Kentik agents can accept SaaS requests through a conduit-based tunnel behind NAT or firewalls.

Bug Fixes

Device table: The following Device table bugs were fixed:
- Select All works again.
- Stale filters are cleared.
- Device statistics are correct.
- 500 errors for very large companies are fixed.
Licensing queries: Flow-per-second license queries use device_id
Onboarding warnings: Warnings about alert policies for Universal Agents appear only if you have agents.
Signup security: Removed the seamless sign-in token from the anonymous signup response so email verification can't be bypassed.
Login page: Fixed the advertisement layout at narrower widths.
Licenses on inactive accounts: License creation on pending or inactive accounts is now blocked.
Board variable names: Duplicate names are now blocked.

Synthetics

The following updates were released to the Kentik platform for Synthetics:

Features

Rebuilt Agents page: The Agents page has sortable columns, filters (type, status, capabilities, provider, tests, labels, ASN, region, country, IP config), pagination and an interactive map. A new "Unknown" health state separates lookup failures from missing agents. Global agent health is now visible to all users.
Static IP for all agents: Users with agent configuration permission can now turn on static IP for any Synthetics agent.
Updated capability drawer: The Synthetics capability drawer has a new layout and clearer toggle labels. Read-only fields are permission-checked.
Filter by enum values: You can filter synthetic test results by health status, DNS response code and HTTP status code, using readable labels.

Bug Fixes

Infinite spinner when adding a private agent: The install command now loads when you add a private agent.
Tests page search: Search on the Tests page now matches only display name and ID, so results are consistent.
BGP route viewer errors: Fixed errors that could crash the page when BGP configuration was missing or incomplete.
Alarm timeline errors: Fixed browser errors on the synthetic alarm timeline when the chart updates.
Path view metric labels: Fixed a metric mislabel in path view health results.

Traffic

The following updates were released to the Kentik platform for Traffic:

Features

Reverse DNS hostname dimensions: You can now group by and filter on reverse DNS source and destination hostnames (rdns_src_hostname, rdns_dst_hostname) for the traffic measurement.
Measurement breadcrumb: A breadcrumb in the Data Explorer panel header lets you switch measurements from dropdown menus.
Legend opacity control: The Data Explorer legend has a row for adjusting series opacity.
EdgeIX provider logo: EdgeIX now appears with its logo in Connectivity Costs.

Bug Fixes

Live updates stopping after 10 minutes: Fixed Data Explorer auto-update stopping silently after 10 minutes.
OTT dimensions without a license: OTT dimensions are hidden when you aren't licensed for them.
PeeringDB IX lookups: Fixed exchange and facility name lookups, including AMSIX and DECIX FRA aliases.
Missing metrics metadata: Metrics views no longer crash when metadata is missing.
Filter by Universal Agent ID: You can now filter by Universal Agent ID in Data Explorer.
Query filter accuracy: Multi-device port filters no longer return rows from other devices.
- CIDR filters with LIKE/regex no longer under-count.
- LIKE values with special characters now match literally.
- = ANY(...) list filters now work.
- Raw row queries no longer drop duplicate rows.
- NOT LIKE works on custom columns.
- Regex backslashes are no longer doubled.
- Empty strings in IN lists are now matched.
- Ordering by start or end time now works.