Documentation Index

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March 2026 - Alerting

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The following updates were released to the Kentik platform for Alerting during March 2026.

Features

  • Alert comments API: Create and list comments on alerts through the public API, enabling better integration with external systems and alert documentation workflows.
  • Filter suppressions by device name: The Suppressions & Silences page now lets you filter and search silences by device name in addition to device ID.
  • Bulk create policies from templates: Create multiple policies from selected templates in a single action, with batch tracking and a toast link to the newly created policies.
  • Improved policy type selector: The Unified Policy type selector now uses a card-based visual interface, making it easier to choose between NMS, Flow, BGP Neighbor, Device, Interface, Component, and Agent policy types.
  • ServiceNow Event API support: ServiceNow notification channels can now use either the Table API or the new Event API, with dedicated event templates.
  • Notification template presets & validation: Browse preset notification templates and validate templates before deployment with detailed error reporting.
  • Subpolicy updates with disabled parents: You can now update subpolicies via bulk operations even when the parent policy is disabled.

Bug Fixes

  • Send test notification from preview: The "Send Test Notification" button in the notification preview now works correctly.
  • Preserve threshold settings on enable/disable: Enabling or disabling a policy no longer overwrites threshold frequency/activation settings.
  • Notification usage table: Fixes excessive loading and confusing tenant-policy notification usage display; subpolicies now show individual entries.