Public Shares

Kentik's Public Shares feature is covered in the following topics:

A public share, like this one from Data Explorer, lets you show Kentik-generated views to people who aren't Kentik users.
 

About Public Shares

A public share is a page within Kentik that contains data and visualizations that you can share securely with people who aren't registered Kentik users or aren't in your Kentik organization. Public sharing is initially available for a view in Dashboards, Data Explorer or a Test Details Page in Synthetics. Each public share page has a link that you can provide to a visitor who can then navigate to the page to see the information you'd like to share.

The destination page for a public share is not the original page from which the public share was created; instead it is based on the original page while being designed for sharing outside the context of the Kentik portal. The visitor will be able to see the results from the original page — e.g. the chart and table showing query results in Data Explorer — and make some changes to how that information is displayed on the share (e.g. change the visualization type, zoom in on the chart, show and hide plots on the chart). Changes made on a share have no impact on source page settings or any other aspect of the original view.

Note: A public share gives visitors (non-users) access to information and visualizations that may be proprietary or otherwise sensitive. Before sharing, be sure that the shared information is appropriate for sharing via a public link (no authentication required).

Public Share User Levels

The ability to create and manage public shares varies depending on your Kentik user level:

  • Both members and administrators can create shares.
  • Members can only modify/delete the shares they created.
  • Administrators can modify/delete shares created by anyone in the organization.

Note: Super Administrators have the same sharing privileges as Administrators.

Sharing Public Shares

The link to a public share can be shared with an individual or group via email or posted to a social media site such as LinkedIn, Twitter, or Slack. A public share link will unfurl when posted to social media, showing a preview that provides additional context.

An unfurled public share link in Slack.
 

Public Shares Page

The Public Shares page, which is accessed from the list of featured modules at the left of the main portal menu, is used to manage your organization's public shares. The page is covered in the following topics:

Manage your public shares on the Public Shares page.
 
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Public Shares List

The Public Shares page features a table that lists the shares that have been set by all Kentik users in your organization. Shares may be edited or removed from this list.

By default, the shares are listed in reverse chronological order. To change the sort order of the list, click a heading to select a column, and click the resulting blue up or down arrow to choose the sort direction (ascending or descending).

 
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Public Shares Columns

The Public Shares list includes the following columns (left to right):

  • Title: The name given to the share when it was created or last edited.
  • Type: The type of view at the shared link. The view type reflects the location at which the shared view was created, currently either Data Explorer or a Test Details page in Synthetics.
  • URL: A link to the public share page corresponding to the shared view. Two options are available:
    - Copy: Click to copy the link to the Clipboard.
    - Open: Click to navigate to the public share version of the page from which the share was created.
  • Created At: The date-time at which the public share was created.
  • Shared by User: The Kentik user who created the public share.
 
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Public Shares Admin Actions

The following actions (far-right columns) are available only to admin-level users:

  • Edit: Clicking the pencil icon opens the Share Dialog, which allows you to review and edit the settings of the public share.
  • Remove: Opens a confirmation popup in which you can remove the share from your organization's collection of public shares.
 

Public Shares Dialogs

The dialogs used when working with public shares are covered in the following topics:

Note: Before creating a share with the Share or Link dialog, be sure that the shared information is appropriate for sharing via a public link (no authentication).

 
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Share Dialog

The Share dialog is used to create a public share from a view in one of the modules listed in Sharable Views. The dialog opens from the Share button in the SubNav of the view. Use the settings in the Public Share pane of the Link tab to create the public share (see Public Share Link).

 
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Change Time Range Dialog

The Change Time Range dialog opens in Data Explorer when you click the Share button (see Explorer SubNav Controls) while the Time Range Selector is set to Lookback. The dialog informs you that the time range for a public share must be fixed (From + To) rather than a lookback, and gives you two options:

  • Cancel: The public share will not be created.
  • Continue: Kentik will automatically convert the current lookback setting (e.g. one day) to a fixed range (e.g. from 24 hours ago to the current time) and create a public share using that time range.
    Note: Data will be returned only for the portion of the Kentik-generated time range that falls within the data retention period of your organization's Kentik plan (see Device and Cloud Information).
 

Public Share Pages

A public share page is a page that contains data and visualizations from a view in Data Explorer or a Test Details Page in Synthetics. Because a public share page can be accessed without authentication, it enables you to share Kentik-generated information with people who aren't registered Kentik users or aren't in your Kentik organization.

A public share of a test results page from the Test Control Center in Synthetics.

The destination page for a public share is not the original page from which the public share was created; instead both its content and its UI are based on the original page but its design is optimized for sharing outside the context of the Kentik portal. Visitors to a public share page will be able to see information from the source page and make some changes to how that information is displayed on the share (e.g. change the visualization type, zoom in on the chart, show and hide plots on the chart). Changes made on a share have no impact on source page settings or any other aspect of the original view.

The layout and UI elements on a public share page vary depending on the type of the share (Data Explorer View vs. Synthetics test details; see Type in Public Shares Columns), and, within synthetics, the test type (Test Details by Test Type).

 

Managing Public Shares

The following topics cover basic operations involving public shares:

 
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Add a Public Share

To create a public share:

  1. Navigate to the Dashboards (see Dashboard Access), Data Explorer, or Test Details page (in the Test Control Center) that you'd like to share.
  2. If you're in Data Explorer, click the Query button in the SubNav to open the Query sidebar (see Query Sidebar Controls).
  3. Click the From + To button at the top of the Time pane (in the Query sidebar), then use the From and To fields to set a fixed time range.
  4. Click the Share button in the SubNav. The Share Dialog will open.
  5. In the Public Share pane of the Link tab (see Public Share Link), set the Title, Description, and Share Link. You may also optionally specify recipients and text for an email containing the link. Click Save to save the new share and close the dialog.
  6. A notification will confirm that the share has been created. To manage the new share, open the Public Shares page from the main portal menu, then find the new share in the Public Shares list. To see the public share, click the link in the URL column.
  7. The public share page lets visitors see the information from the original Kentik portal page.

Notes:
- Step 3: A query will return data only for the portion of the time range that falls within the data retention period of your Kentik plan (see Device and Cloud Information).
- Step 4: If you're in Data Explorer, you skipped step 2, and the time range is set to Lookback then the Change Time Range Dialog will open, giving you the option of allowing Kentik to convert the current lookback setting to a fixed time range. Click Continue.

 
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Edit a Public Share

To edit an existing public share:

  1. Open the Public Shares page from the main portal menu.
  2. In the Public Shares List, find the row corresponding to the share you’d like to edit, then click the Edit button (pencil icon) at the right of that row. The Share Dialog will open.
  3. In the Public Share pane of the Link tab (see Public Share Link), modify the Title, Description, or Share Link fields as needed.
  4. Click the Save button to save the changes and close the dialog.
 
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Remove a Public Share

To remove an existing public share:

  1. Open the Public Shares page from the main portal menu.
  2. In the Public Shares List, find the row corresponding to the share you’d like to remove, then click the Remove button (trash icon) at the right of that row.
  3. In the resulting confirmation dialog, click Remove to proceed with removal of the share.
  4. A notification will appear, confirming that the share has been removed. The share will disappear immediately from the Public Shares list.
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